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  • What sizes do you offer?
    Due to the unique nature of each design, we provide a specific size guide for each dress as an image on the product page. Our collections are available in limited sizes: S, M, L, & XL.
  • Where can I buy your products?
    Our products are currently available online or at the following locations: Lechelle Petite 2 Duxton Hill Singapore 089588 The Eco Club i12, E Coast Rd, #02-08 Katong 112, Singapore 428802 Please note that these stockists carry a limited selection of our items. For the full range of our collections, you can place an order directly through our website.
  • Are your apparels available for try-ons?
    Yes! You can try on our apparels at our stockists: Lechelle Petite – 2 Duxton Hill The Eco Club – #02-08, i12 Katong Please Note: Our stockists may not carry our full range. To avoid disappointment, DM us on Instagram to check availability before visiting. We can arrange to bring specific designs to the store with advance notice—just let us know! For the smoothest experience, we recommend contacting us first. 😊
  • Do you offer bespoke pieces?
    If you are looking for bespoke pieces, please contact us directly via IG dm or Whatsapp with your request.
  • What is the currency of the prices?
    All prices are in Singapore Dollars.
  • Do you ship overseas?
    We currently do ship to Malaysia beyond Singapore. For shipping to other countires, please contact us for shipping charges.
  • How do I do an exchange/refund?
    We do not allow refunds, but you can exchange for another size (if it is available). Items should be in their original condition with the tag uncut to qualify for exchange. For exchange enquiries, please contact us directly at hello@paopaolabel.com or dm us on Instagram @paopao.label
  • Defective or wrong item?
    We check every order before shipping it to you so we hope this does not happen! Nevertheless, if you receive a defective or wrong item, please write to us within 10 days of receiving the package so we can rectify it. We will bear the return postage. In the event the item you ordered is no longer in stock, we will arrange a full refund to you.
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